Hosting Support Package

• Features

• Telephone Support
• Online Support
• Ticketing
• Service Monitoring
• Software Installation Support
• Software Optimization Support
• Expert Support

• Free Support Package

• Phone Support:
  Yes
• Online Support:
  Yes
• Ticketing:
  Yes
• Service Monitoring:
  Ping Monitoring
• Software Installation Support:
  No
• Software Optimization Support:
  No
• Expert Support:
  No

• Paid Support Package

• Phone Support:
  Yes
• Live Support:
  Yes
• Support Request:
  Yes
• Service Trace:
  Follow the Requested Service
• Software Installation Support:
  Yes (wordpress, joomla, etc.)
• Software Optimization Support:
  Yes
• Expert Support:
  1 hour per month

VPS Support Package

• Features

• Telephone Support
• Online Support
• Ticketing
• Server Monitoring
• operating System Support
• Software Installation Support
• Software Optimization Support
• Expert Support

• Free Support Package

• Telephone Support:
  Yes
• Online Support:
  Yes
• Ticketing:
  Yes
• Server Monitoring:
  Ping Monitoring
• Operating System Support:
  No
• Software Installation Support:
  No
• Software Optimization Support:
  No
• Expert Support:
  No

• Paid Support Package

• Telephone Support:
  Yes
• Online Support:
  Yes
• Ticketing:
  Yes
• Server Monitoring:
  Requested Service Tracking
• Operating System Support:
  Yes
• Software Installation Support:
  Yes (cPanel-Plesk etc.)
• Software Optimization Support:
  Yes
• Expert Support:
  1 hour per month

Server Hosting Support Package

• Features

• Telephone Support
• Online Support
• Ticketing
• Server Monitoring
• Operating System Installation
• KVM-OVER-IP
• Operating System Support
• Software Installation Support
• Software Optimization Support
• Expert Support

• Free Support Package

• Telephone Support:
  Yes
• Online Support:
  Yes
• Ticketing:
  Yes
• Server Monitoring:
  Ping Monitoring
• Operating System Installation:
  No
• KVM-OVER-IP:
  Yes
• Operating System Support:
  No
• Software Installation Support:
  No
• Software Optimization Support:
  No
• Expert Support:
  No

• Paid Support Package

• Telephone Support:
  Yes
• Online Support:
  Yes
• Ticketing:
  Yes
• Server Monitoring:
  Requested Service Tracking
• Operating System Installation:
  First Installation
• KVM-OVER-IP:
  Yes
• Operating System Support:
  Yes
• Software Installation Support:
  Yes (cPanel-Plesk etc.)
• Software Optimization Support:
  Yes
• Expert Support:
  1 hour per month